HOW LONG DOES IT TAKE TO MAKE A DRESS?
We work with every bride individualy based on each brides time frame. Usually it takes 5-7 weeks. We recommend for all of our brides to order as soon as possible so we can begin dress making process. We work off a production and delivery timeframe based on the date of your wedding. For further assistance, contact us and we can talk you through it firstname.lastname@example.org
HOW DO I PLACE MY ORDER?
It is all very easy, simply make your dress choice and place your order through our website and enter all your measurements and comments into the notes section. Our team is online all day to assist you too. Visit our info section for more details.
CAN I CUSTOMIZE OR ALTER ANY OF YOUR DESIGNS?
Yes we can customize dresses according to your needs and make them unique only for you. Please contact us first about your custom requests and their additional costs, if any.
DO I NEED TO PAY IMPORT DUTIES AND TAXES?
Import duties and taxes may be applicable in your country. We always recommend to all of our brides to check with their import/customs department for an estimate cost, so you are aware of any charges that you may be required to pay.
WHAT IF I HAD AN ISSUE WITH MY DRESS? WHAT SHOULD I DO?
When you will receive your dress, if something makes you unhappy, contact us in 3 Days after you receive your package and lets talk and understand what is the issue. We will assist you about your questions regarding your issue. For more detailed information please check my Return Policy.
HOW DO I TAKE MY MEASUREMENTS?
If you would like to clarify your size and how to take your measurements, you can reference our sizing charts and measurement instructions to help determine this.
DO YOU HAVE A SHOP?
As we are a dedicated online retailer, we do not have a shop.